Reference

Terms Before You Enter the Lobby

berkah123 places Auto Roulette, Queen of Bounty, Boxing Betting, Rocket Crash, Super Bingo and Fishing God under one account rulebook, so you know what applies before you join.

DANA wallet rulesOVO account checksGoPay and QRISLocal-law access
berkah123 Terms Before You Enter the Lobby
TERMS HELP

3 Ways to Ask About Terms

Fast contact matters when a rule affects your account, wallet or withdrawal check. Our support team handles Terms & Conditions questions every day from 09:00 to 01:00 WIB through live chat, WhatsApp…

Live Chat Use live chat from the lobby footer between 09:00 and 01:00 WIB for quick Terms & Conditions questions, including account access, wallet ownership checks and why a verification step appears before a withdrawal request.
WhatsApp Contact Message our WhatsApp support line from the Help area when you need a written answer about a term that affects DANA, OVO, GoPay or QRIS use. We match your mobile number before discussing account details.
Email Case File Send longer Terms & Conditions questions to [email protected] with your username, date, game area and payment route. Email works well when you need us to check logs or explain a past account decision.
ACCOUNT HANDLING

6 Controls Behind These Terms

Clear terms need clear handling behind them. We keep account, wallet and session records so we can explain decisions about access, deposits, withdrawals and rule acceptance.

Acceptance Record

When you open your account or continue after a terms update, we log the date, device type and account ID. This helps us confirm which Terms & Conditions version applied to your session.

Wallet Data

DANA, OVO, GoPay and QRIS entries are checked against your account name and transaction status. We use those details only to process wallet activity, resolve disputes and apply the payment clauses in these terms.

Cookie Use

Cookies keep your session active, remember language choices and help detect repeated login failures. You can clear browser cookies, but doing so may sign you out and require a fresh account verification step.

Security Steps

If we see a new device, rapid location change or repeated wrong password attempts, the terms allow us to request a mobile number check. This protects your account before wallet or withdrawal activity continues.

Record Retention

We keep account and wallet records only as long as needed for dispute handling, transaction checks and legal requirements that apply to us. Older case records may be limited when they are no longer needed.

Change Requests

To request correction of account details, go to Profile > Account Details or contact support with your username and registered mobile number. We may ask for extra proof before changing payment-linked fields.

Common Questions on Account Terms

Terms & Conditions questions usually appear when you open an account, connect a wallet, change device or request a withdrawal. We answer them in plain language so you can decide whether to continue with your account. If a question involves local law, access is available only where local law permits, and our support team can explain the account step that applies to you.

You accept them when you create an account and again when you continue after a material update. We record the date, account ID and device type so the accepted version can be checked later.

No. Access and eligibility depend on local law and are available only where local law permits. If a location or eligibility concern appears, we may restrict access while support checks the account record.

The payment clauses require wallet ownership checks, correct transaction references and matching account details. If a DANA, OVO, GoPay or QRIS transaction cannot be matched, we may hold processing until support verifies it.

Our terms allow checks when account name, wallet route, gameplay pattern or prior payment status needs confirmation. This protects the account record and helps us avoid sending funds to the wrong wallet.

We keep account details, session records, wallet transaction data, support messages and acceptance logs needed to operate the account and handle disputes. We do not ask for your wallet PIN through chat or email.

We update the date on this page and may show an account notice before you continue. If a change affects wallet use, verification or access, support can explain the new account step.

Contact live chat, WhatsApp or [email protected] with your username, registered mobile number, date and payment route. We will check the account record and explain which Terms & Conditions clause was applied.